Like many companies today, a global consumer audio products company wanted to transform its ecommerce capabilities. The first step: Eliminate limitations and customizations by replacing its Microsoft Great Plains ERP with SAP S4/HANA. The second step, done simultaneously: Re-platform its [...]
Huhtamaki North America (www.huhtamaki.com/en-us/north-america), a maker of disposable tableware and foodservice packaging, lacked effective sales communication, consistent processes and customer insight. ForeFront built a Salesforce Sales Cloud solution that consolidated customer information into one location, improved pipeline and sales operations [...]
Flexco (flexco.com), a manufacturer of conveyor components, parts and tools, desperately needed to upgrade its ecommerce capability for sales reps, distributors and customers. The company's ecommerce solution was virtually unusable: 70% of U.S. orders had to be manually entered — [...]
Flexco (flexco.com), a manufacturer of conveyor components, parts and tools, also offers customers detailed assessments of their conveyors in the field. Flexco service agents used a home-built application for these inspections. The application, however, had several frustrating deficiencies. Using Salesforce [...]
Shorr Packaging (shorr.com) management understood that old technologies, spreadsheets, paper processes and standalone applications were holding the company back. The challenge was clear: modernize virtually every phase of operations. Existing systems had to be replaced, new capabilities had to be [...]
A manufacturer of truck caps and tonneau covers hurriedly built a dealer hub and a consumer ecommerce website using the same set of B2B commerce tools. The result: two solutions with functionality issues. To fix these issues, a replacement solution [...]
A new or extended Salesforce solution offers an opportunity to transform your organization's processes, increase efficiency and improve business performance. But, while expanded and enhanced capabilities offer a significant upside, change creates risk that requires proactive mitigation. Simply put, neglecting to manage change is the most avoidable cause of user acceptance challenges. Learn how we maximize the odds of a successful Salesforce solution.
Many manufacturers struggle to produce accurate, timely forecasts in a constantly changing, increasingly complex business environment. But the ability to rapidly forecast (and re-forecast) is critical to success. We asked one of our manufacturing experts, VP of Manufacturing Practice Chris [...]
Our B2B Commerce Dealer Portal goes far beyond basic ecommerce by offering a complete, efficient and sophisticated experience for your dealers, and a single location for virtually every interaction, including customer service, case management, warranty management, returns/exchanges and rebates. Get a modern, sophisticated portal solution ? and the capabilities and speed you need now with ForeFront B2B Commerce Dealer Portal.
Our integrated solution, built with Salesforce D2C, Salesforce Commerce Cloud and Salesforce Experience Cloud, delivers a sophisticated customer buying experience and an improved dealer experience, as well as upgraded order management, inventory management and customer interaction. Get the capabilities you [...]
